The Big Freeze #2

 Freeze, Pipe Burst & Tree Damage Claims in Texas

After the recent ice storm, many Texas homeowners are dealing with water damage from frozen or burst pipes and tree damage caused by ice and snow load. While these claims seem straightforward, many become disputed.

Damage is often more extensive than what’s visible early on — behind walls, under floors, or within structural components after a tree impact. Disagreements commonly arise over scope, causation, and pricing, especially when emergency work, debris removal, or code-related repairs are involved.

When a claim stalls over scope or valuation, homeowners are often unaware their policy includes appraisal — a formal process designed to resolve those disputes. Appraisal isn’t a lawsuit and isn’t appropriate for every claim, but it can be effective when negotiations stop moving.

Understanding available options early can make a meaningful difference in how a storm-related loss is resolved.