1. Process Begins
Insured has provided all requested documents to ECS and contractual agreement is signed, process of performing post loss obligations is undertaken.
2. Initial Inspection
ECS Field Adjuster inspects damages to your property, assess information, and ensure claim is valid and able to proceed.
3. Proof of Loss
Submit sworn POL (Proof of Loss) package to insurance carriers, demands sent and carrier put on notice.
4. Mutual Inspection
Schedule a mutual inspection with insurance carrier and ECS Field Adjuster.
5. Desk Adjusting
Insurance Carrier Desk Adjuster and ECS Desk Adjuster attempt to negotiate a fair settlement for your loss.
TDI Complaints, Comparative Analysis Reports, Engineer Report Rebuttals and Complaints, emails and phone calls
6. Final Demand
Final demand for payment sent to carrier due to carrier refusing to indemnify insured in full.
7. Escalation
We have received a no from the carrier on payment. We discuss with you the options moving forward.
7:1 Appraisal
Less adversarial but potentially more risky of an option vs legal. Insured is required by law to hire their own appraiser, and pay any fees incurred per the insurance policy. ECS will be available throughout this process for guidance and referrals as needed.
7:2 Legal
File suit against the insurance company to recover any damages to you and your property not paid by the carrier.
